ISESV2Complaint

Interface in AWS.SESV2

Interface for SESV2 Complaint.

Properties

ComplaintFeedbackType

property ComplaintFeedbackType: string

The value of the Feedback-Type field from the feedback report received from the ISP.

This property contains the specific feedback type provided by the Internet Service Provider (ISP) when a recipient marked the email as spam or unwanted. The feedback type indicates the nature of the complaint as categorized by the receiving email provider. Common feedback types include values such as "abuse", "fraud", "virus", or other ISP-specific classifications that help identify why the recipient or their email provider flagged the message as problematic. Understanding feedback types helps improve email content, targeting practices, and sender reputation by identifying patterns in complaint reasons across different recipients and email providers.

ComplaintSubType

property ComplaintSubType: string

Can either be null or OnAccountSuppressionList.

This property provides additional context about the complaint event. When the value is OnAccountSuppressionList, it indicates that Amazon SES accepted the message for processing but did not attempt to send it because the recipient address was on the account-level suppression list. The OnAccountSuppressionList subtype helps distinguish between actual recipient complaints and preventive actions taken by Amazon SES to protect sender reputation. This information is valuable for understanding whether suppression mechanisms are working effectively. When this property is empty or null, it indicates a standard complaint where the recipient or their email provider actively marked the message as spam or unwanted after delivery.